Refund & Cancellation

You can change your order within 24 hours of placing it

You can cancel your order within 24 hours of placing it. This cancellation will be subject to a restocking fee of 10.00 USD.

Refunds are not available except in the following cases:

• The order does not arrive at all.
• You placed the order just 24 hours ago!
• If the product has been washed or damaged and you wish to return it, we cannot return it.
• But if the product is clean, we will refund you to an extent after seeing the product.
• After ordering the product, we make it special for the customer. The product is made on customer demand.
• At the time of order we kindly ask the customer to follow our policy.
• We make rules and facilities to guide ourselves and our customers first so that there is no problem in the work later.  

Any variation of orders is not guaranteed and we reserve the right to process your order. feel free to emailing us at support@elegancedream.com