Return and Exchange

Table of Contents

We only replace defective or damaged items. Send an email to support@gallerydeptcloth.com if you need to exchange it for the same item.

Upon receiving your shipment, we recommend that you:

Inspect the contents carefully for physical defects or shipping damage
Make sure you received the correct products
To receive a replacement, damaged merchandise must be reported within two business days of delivery.

Please follow the packing instructions below if you are not satisfied

Return Packages

We do not accept returned items that have been worn, washed, or used.
When returning an item, please include your invoice or a note with your name, address, and order ID number.

A refund will be issued once your item has been received back in its original condition and is found to be in good condition. In the event that you prefer an alternate item or size, you will have to place a new order.

Return postage is the responsibility of the customer. Refunds are not available for original shipping charges, customs fees, and import taxes